ISO/IEC 20000 Auditor Course

Demonstrate your expertise in Service Management auditing and earn the prestigious ISO/IEC 20000 Auditor credential. This certification level not only solidifies your Service Management skills and knowledge but also showcases your ability to assess and evaluate service management systems against the international standard.

The live online ISO/IEC 20000 Auditor Certification Course is designed to help you master the principles and practices of auditing service management systems. Over the course of three intensive days, you’ll become proficient in planning, conducting, and reporting on audits of Service Management Systems (SMS) aligned with the ISO/IEC 20000 standard.

The Auditor course takes your service management knowledge to an advanced level, focusing on auditing techniques and methodologies. You’ll learn to apply ISO/IEC 20000 auditing best practices in various business scenarios, enabling you to effectively assess and improve service management systems within organizations.

Please note that possessing the ISO/IEC 20000 Foundation certificate is a prerequisite for attending the ISO/IEC 20000 Auditor course.

Additionally, it’s recommended to have practical experience in Service Management or to have completed the Practitioner course. This ensures that all participants have a solid grounding in Service Management fundamentals and practical application before delving into advanced auditing techniques.